Shipping Policy

Thank you for visiting and shopping at Jewelmarq. Following are the terms and conditions that constitute our Shipping Policy. We strive to deliver your beautiful 24-carat gold-plated jewelry safely and as quickly as possible.

1. Order Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur based on the courier service and your location.

• Standard Shipping: Estimated delivery within 5-7 business days.
• Express Shipping: Estimated delivery within 2-4 business days (if available in your pin code).

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will become active within 24 hours.

4. Damages and Lost Packages

Jewelmarq is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

However, customer satisfaction is our priority. If you face any issues with your delivery, please reach out to our support team, and we will do our best to assist you.